top of page
  • How long will it take for my order to be shipped?
    All our products are handmade with great care, so our time to prepare your order is 1-3 business days. If the product is in stock, shipping could be faster. Once the order is shipped, a tracking number will be sent to your email.
  • How long will it take for my order to arrive?
    Our shipments are made with Fedex and take approximately 3-5 business days to arrive. If you need faster shipping, you can send an email to ohmybow.mx@gmail.com and we will gladly help you.
  • We accept returns?
    Refunds and exchanges are not accepted. If any product arrived damaged, please contact us within 7 days after receiving it so we can help you. Oh My Bow is not responsible for packages lost or stolen after they have been shipped.
  • Do you do custom orders?
    If you require any special order, do not hesitate to contact us at ohmybow.mx@gmail.com and we will gladly advise you.
bottom of page